By e-mail, by telephone or in person
This is how you get in touch with the adminstration team of housing
by email
by email
This is the email address where you get answers about different topics from the administration of housing department
Topic | Informations and Questions about... | email address |
rental contract in dormitories | rental contracts, moving in, moving out, canceling of contracts | wohnen@studierendenwerk-mainz.de |
Rent, deposit, payments | payment by installments, payment reminders, bank account infromations, SEPA-changements | mibu@studierendenwerk-mainz.de |
General Questions | about all our services | infopoint@studierendenwerk-mainz.de |
Students in Bingen | housing, dormitories, living in Bingen | bingen@studierendenwerk-mainz.de |
by telephone :: for applicants - you do not live in our dormitories yet!
by telephone :: for applicants - you do not live in our dormitories yet!
Hotline for english speaking applicants +49 6131 392 49 82
Are you interested in a room or apartment or do you have general questions about living in the halls of residence? We will be happy to help you on our hotline for applicants.
by telephone :: for inhabitants - I live in this dormitory!
by telephone :: for inhabitants - I live in this dormitory!
Telephone advice for residents of the dormitories - halls of residence - Wohnheim
Already living with us? Do you have questions about your contract? Please call the contact person for your "Wohnheim" directly so that we can help you as quickly as possible.
Your hall of residence, your service number for the administration of the halls of residence:
Binger Schlag dormitory +49 6131 392 17 94
Kisselberg dormitory +49 6131 392 20 83
Inter 2 dormitory +49 6131 392 83 51
Wallstraße dormitory +49 6131 392 21 05
K3 dormitory +49 6131 392 21 10
Oberstadt dormitory +49 6131 392 25 69
Münchfeld dormitory +49 6131 392 27 12
Weisenau dormitory +49 6131 392 31 52
Hechtsheim dormitory +49 6131 392 88 94
Bingen dormitory +49 6721 984 48 49
Personal advice :: at our Customer Service Center Housing
Personal advice :: at our Customer Service Center Housing
Personal advice for residents
Speak to us in person at the customer service point:
Studihaus, Einfang F - at the “Info-Point”
opening hours of the Info-Point.
Staudingerweg 21, 55128 Mainz
All residents can use this service without prior appointment during the opening hours of the Info-Point. Here you can also discuss anything that cannot be clarified by email or telephone directly with us.
for international applicants by telephone or E-Mail - i do not have a room yet!
for international applicants by telephone or E-Mail - i do not have a room yet!
Hotline for international applications and inhabitants
housing for international students +49 6131 392 49 82
International@studierendenwerk-mainz.de
On site in the Wohnheim :: the caretake of the dormitory - halls of residence
On site in the Wohnheim :: the caretake of the dormitory - halls of residence
Caretakers of your dormitory - Janitors of your hall of residence - Hausmeister of your Wohnheim
Here you will find the telephone numbers and service times of the Hausmeister.
The Hausmeister are your local contacts in the dormitory. They will help you move in and out, and you can go to them if something breaks in your room or your dormitory.
Questions by email
This is the email address where you get answers about different topics from the administration of housing department
Topic | Informations and Questions about... | email address |
rental contract in dormitories | rental contracts, moving in, moving out, canceling of contracts | wohnen@studierendenwerk-mainz.de |
Rent, deposit, payments | payment by installments, payment reminders, bank account infromations, SEPA-changements | mibu@studierendenwerk-mainz.de |
General Questions | about all our services | infopoint@studierendenwerk-mainz.de |
Students in Bingen | housing, dormitories, living in Bingen | bingen@studierendenwerk-mainz.de |
by telephone :: for applicants - you do not live in our dormitories yet!
Hotline for applicants +49 6131 392 49 82
Are you interested in a room or apartment or do you have general questions about living in the halls of residence? We will be happy to help you on our hotline for applicants.
by telephone :: for inhabitants - I live in this dormitory!
Telephone advice for residents of the dormitories - halls of residence - Wohnheim
Already living in one of our dormitories? Do you have questions about your contract? Please call the contact person for your "Wohnheim" directly so that we can help you as quickly as possible.
Your hall of residence, your service number for the administration of the halls of residence:
Binger Schlag dormitory +49 6131 392 17 94
Kisselberg dormitory +49 6131 392 20 83
Inter 2 dormitory +49 6131 392 83 51
Wallstraße dormitory +49 6131 392 21 05
K3 dormitory +49 6131 392 21 10
Oberstadt dormitory +49 6131 392 25 69
Münchfeld dormitory +49 6131 392 27 12
Weisenau dormitory +49 6131 392 31 52
Hechtsheim dormitory +49 6131 392 88 94
Bingen dormitory +49 6721 984 48 49
Personal advice :: at our Customer Service Center Housing
Personal advice for residents
Speak to us in person at the customer service point:
Studihaus, Einfang F - at the “Info-Point”
during opening hours of the Info-Point
Staudingerweg 21, 55128 Mainz
All residents can use this service without prior appointment during the opening hours of the Info-Point. Here you can also discuss anything that cannot be clarified by email or telephone directly with us.
for international applicants and inhabitants by telephone or E-Mail
Hotline for international applications and inhabitants
housing for international students
+49 6131 392 49 82
International@studierendenwerk-mainz.de
Rent, Deposit, Payments :: Contact the housing accounting
If you have any questions about rent payments, installments, reminders, SEPA changes, account changes, please contact the accounting department of the dormitories of Stw Mainz
Hotline accounting housing
On site in the Wohnheim :: the caretake of the dormitory - halls of residence
Caretakers of your dormitory - Janitors of your hall of residence - Hausmeister of your Wohnheim
Here you will find the telephone numbers and service times of the Hausmeister.
The Hausmeister are your local contacts in the dormitory. They will help you move in and out, and you can go to them if something breaks in your room or your dormitory.