Service hours Mainz



Staudingerweg 21

55128 Mainz

+49 6131 392 23 66

Service Hours

Mon, Wed, Thur  10:00 a.m. - 2:00 p.m.
Tue                      10:30 a.m. - 2:00 p.m.
Fri:                       10:00 a.m. - 12:00 a.m.

If you do not reach us by phone, we are usually in conversation or you call outside office hours.
It is best to write us an e-mail.

Service hours Bingen

Wilma Wirtz


+49 6721 409 33 2

Studierendenwerk Mainz
TH Bingen
Building 5, Room 105


Service hours

Mon - Fri:
08:30 a.m. - 12:00 a.m.


Welcome to the Info-Point

Here you will find contact persons for all questions and concerns regarding our services!
Outside opening hours, you can send us an email or contact us by phone at +49 6131 392 23 66.

Please note, however, that due to the high volume of telephone calls, it is not possible for us to answer all calls. Due to technical circumstances, you will not receive a busy signal and unanswered calls will be automatically disconnected by the system. Please come by in person, try again later or send us your request by e-mail.

We are personally available for you at the Bingen Info-Point (Building 5, Room 105)
Monday - Friday from 08:30 - 12:00.
You can contact us by telephone on +49 6721 409 33 2.
Outside office hours, it is best to send us an e-mail.

Our Info-Point Services at a glance

  • Advice on student housing in the dormitories of the Studierendenwerk Mainz
    • for tenants and applicants, furthermore 
    • Subletting: processing of applications from residents of the Studierendenwerk Mainz
    • Dispach of internet accounts (wh00) for residents who are students of the Mainz University of Applied Sciences, the Bingen University of Applied Sciences, other universities and non-students. 
  • Everything about the Studicard
    • Sale of the Studicard for students and employees
    • Cashless loading of the Studicard - register for the Autoload service
    • Unloading remaining Studicard credit: On the Studicard page, we explain the process.
    • Complaining about Studicards: Send us an e-mail with the card number and information about the malfunction.
    • Lost and found cards: Have you lost your card? Send us an e-mail with the card number of the lost card and the place and time of the loss.
  • Payment of free tables (Studierendenwerk Mainz, AStA and E.W. Kuhlmann-Stiftung)
  • Application / Issue ISIC (International Student Identitiy Card)
  • booking office - Ticket Regional
  • General information about the Studierendenwerk Mainz

In Bingen, in addition to the above-mentioned services, the following service is offered at the Info-Point:

  • Cash aid for students who are in acute financial need through no fault of their own: Counseling, application, submission of completed cash aid applications.