Service hours Mainz

Melda Öztürk




Staudingerweg 21

55128 Mainz

+49 6131 392 23 66

Service Hours

Mon - Thur:
10:00 a.m. - 3.00 p.m
10:00 a.m. - 12:00 a.m.

If you do not reach us by phone, we are usually in conversation or you call outside office hours.
It is best to write us an e-mail.

Service hours Bingen

Wilma Wirtz


+49 6721 409 33 2

Studierendenwerk Mainz
TH Bingen
Building 5, Room 105


Service hours

Mon - Fri:
08:30 a.m. - 12:00 a.m.


The Info-Point is open again from July 5th

You can discuss all concerns with us by e-mail, or use the contact form.
If necessary, you can also visit us again in person at the Info-Point during the indicated times.


Please note, however, that due to the high volume of telephone calls, it is not possible for us to answer all calls. Due to technical circumstances you will not receive a busy signal and unanswered calls will be disconnected by the system. Please try again later or send us your request by mail.

At the Info-Point you can register for all events by the Studierendenwerk or buy tickets. In addition, you can get information on our Autoload service and register for it.

Our Services

  • Sale of Studicard for students and staff
  • Information and registration for Autoload (cashless loading of the Studicard)
  • Unloading of credit and complaints about Studicards
  • Lost and found cards and objects
  • Payment of free tables (Studierendenwerk, AStA and E.W. Kuhlmann Foundation)
  • Application / Issue ISIC (International Student Identity Card)
  • Advance booking office - Ticket Regional
  • Holiday rental for residents of the Studierendenwerk
  • General information about the Studierendenwerk Mainz

The Info-Point is located in Students House, Entry F.