Come and see us in person. We will answer your questions and take care of your concerns regarding the services offered by Studierendenwerk Mainz! Simply drop by without an appointment during opening hours and we will be there for you and your concerns.
If you cannot reach us by phone, we are usually on the phone or you can call outside office hours. The best thing to do is to write us an e-mail or visit us in person.

Our Info-Point Services at a glance

• Advice on student housing in the dormitories of the Studierendenwerk Mainz
  • for tenants and applicants, furthermore 
  • Subletting: processing of applications from residents of the Studierendenwerk Mainz
  • Dispach of internet accounts (wh00) for residents who are students of the Mainz University of Applied Sciences, the Bingen University of Applied Sciences, other universities and non-students. 
• Everything about the Studicard
  • Sale of the Studicard for students and employees
  • Cashless loading of the Studicard - register for the Autoload service
  • Unloading remaining Studicard credit: On the Studicard page, we explain the process.
  • Complaining about Studicards: Send us an e-mail with the card number and information about the malfunction.
  • Lost and found cards: Have you lost your card? Send us an e-mail with the card number of the lost card and the place and time of the loss.
• Payment of free tables (Studierendenwerk Mainz, AStA and E.W. Kuhlmann-Stiftung)
• Application / Issue ISIC (International Student Identitiy Card)
• booking office - Ticket Regional
• General information about the Studierendenwerk Mainz

In Bingen, in addition to the above-mentioned services, the following service is offered at the Info-Point:

• Cash aid for students who are in acute financial need through no fault of their own: Counseling, application, submission of completed cash aid applications.