No appointment necessary – just drop by in person during office hours!

We will answer your questions and take care of your concerns. We try to cover all services offered by the Studierendenwerk Mainz for you.

If you cannot reach us by phone, we are probably on another call or you are calling outside of office hours. In this case, please send us an email – we will respond as soon as possible!

Advice and information on

Studierendenwerk Mainz and all its areas of work

• Living in the dormitories of the Studierendenwerk Mainz
  • for residents and applicants, as well as
  • Holiday rentals: processing applications from residents of the Studierendenwerk Mainz
  • Sending Internetaccounts (wh00) to residents who are students at Mainz University of Applied Sciences, Bingen University of Applied Sciences, other universities, and non-students
• Studicard
  • Studicard-sales for guests and staff
  • Paying out remaining credit on your Studicard
    • Come to the Info Point and bring your Studicard with you. We will pay you the remaining credit.
  • Studicars complaints
    • Send us an email with your card number and information about the malfunction. We will get back to you.
  • Lost Studicards
    • Have you lost your Studicard? Send us an email with the card number of the lost card and the place and time of the loss. We will get back to you.
• Payment for free meals (Studierendenwerk Mainz, AStA and E.W. Kuhlmann-Foundation)

Additional Service Info-Point Bingen

In addition to the above services, the following service is also offered in Bingen:

• Cash assistance for students, who find themselves in acute financial distress through no fault of their own Advice
  • Consultation
  • Application
  • Submission of completed cash assistance applications