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Moving out

Goodbye Dormitory

You can find important information about moving out in our dormitory brochure. You can download the brochure as a PDF by clicking on the link to the Downloads Housing page here (opens in a new window).

  • Page 22: Important information before moving out
  • Page 24: Moving out checklist
  • Page 26: Room handover checklist
  • Page 28: Cleaning tips

FAQ Moving out

Our tips for a smooth move out of the dormitory

Checklist for moving out

Checklist for moving out

  • Arrange a date for moving out with the für den Auszug mit caretakter
    2-3 weeks before your moving-out date
  • Report any defects/damage to the caretaker using the repair form or rental portal
  • Work through the “cleaning” checklist
  • Clear out your room
    Take, give away, sell, or throw away anything that wasn't there when you moved in.
  • Put furniture back in its place
    Put it back in the same places as when you moved in.
  • Clean your room 
    All areas: kitchen, bathroom, and living room, see the cleaning checklist (also in shared apartments).
  • Find your move-in report
    It also serves as your move-out report
  • Empty your mailbox
  • Inform important institutions of your new address (bank, insurance company, etc.)
    Set up mail forwarding if necessary
  • New place of residence in Germany?
    Re-register at the citizens' office of your new place of residence
  • New place of residence abroad?
    Deregister at the Mainz citizens' office
  • Hand over room & keys to the caretaker
    No later than 10:00 a.m. on the last working day of the month you are moving out.
    Room inspection, return all keys
    Only if you do not have the payment app: Have your Studicard credit balance paid out (Info-Point)
  • Are you moving out before the end of the contract?
    What do I do with my empty room? - Terminate the rental agreement

Cleaning checklist

Cleaning checklist

Preparing to vacate the room—what do I need to clean?

You can also find this checklist in the dormitory brochure on pages 26 and 27. You can simply print it out.

Cleanliness when moving out

Apartments/rooms must be handed over to us in a clean and tidy condition in accordance with the contract, so that your next tenant can move in smoothly. We reserve the right to charge your deposit for any costs and consequential costs incurred due to insufficient cleaning.

When returning the room to the caretaker, they will check whether the room is clean and whether any damage has been caused to the rented living space during the period of occupancy. Any damage to the room when moving out will be compared with the damage listed on the move-in report.

What do I need to clean?

Room

  • Furniture
    • Outer surfaces – including tops
    • Inner surfaces – including drawers
    • Bed box, including inside
    • Clean mattress cover as described
  • Doors
    • Inside and outside surfaces
    • Top
    • Door frame
    • Door handle
  • Floors
    • Wipe with a damp cloth
    • Also wipe under furniture (bed, desk, chair)
    • Remove any carpeting you have laid yourself
  • Windows
    • Streak-free glass surfaces
    • Window frames
    • Clean curtains/blinds and then hang them up damp
  • Walls
    • Remove cobwebs
    • Remove pictures and posters
      • Fill holes
      • Remove adhesive residue
    • Remove stains or paint walls

Refrigerator
 

  • Inside
  • Outside
  • Handle
  • Defrost ice compartment
  • Clean rubber seal
  • For freestanding appliances: clean underneath the refrigerator

Kitchen and bathroom (including in shared apartments!)

Always clean the kitchen and bathroom with different cleaning cloths.

  • Stove & hotplates:
    • Remove all grease residue – see photo in the dormitory brochure/information folder, page 24.
    • [Be careful not to use too much water so that no water runs into the switches and comes into contact with the electrical system, as this could cause a short circuit and a power outage in the apartment or hallway].
  • Clean the ventilation system if necessary
    • Pick up filters from the caretaker and replace them.
  • Taps:
    • Remove all limescale.
  • Sink:
    • Remove all limescale.
  • Shower tray:
    • Remove all limescale.
  • Tiles (shower, sink, kitchenette):
    • Remove all limescale.
    • Clean the grout.
  • Toilet
    • Remove urine scale.
    • Toilet lid top and bottom
    • Seat top and bottom
    • Toilet bowl inside & outside
  • Floors
    • Wet mop floors
    • Also under furniture and toilet.
    • Remove all limescale from floors.

You can find tips with pictures in the dormitory brochure on pages 28 and 29.

Cleaning tips for shared apartments

Cleaning tips for shared apartments

Common areas (kitchen, entrance hall, hallways, bathroom/toilet) in shared apartments must be left in perfect condition. Please note that all residents of a shared apartment are jointly and severally liable if the apartment is found to be in an unacceptable state of cleanliness according to general and common standards. We reserve the right to charge each individual flatmate for their share of the costs of any cleaning or clearing out, or to deduct these costs from their deposit.

In other words: when you move out of your shared apartment in the dormitory, you and all other residents are jointly liable for ensuring that the apartment is left clean. If the shared areas (e.g., kitchen, bathroom) are not properly cleaned when you move out, you will all have to pay for the cleaning costs together—regardless of who caused the mess.

Deposit refund

Deposit refund

Your deposit will usually be paid out to the checking account you specified approximately 6-8 weeks after the end of your rental agreement. If we have any complaints when you move out, this process may take longer, as we will need to settle the costs for the work. Depending on how complex the work is or how long it takes to obtain quotes, this process may take varying amounts of time.
It is not possible to pay out your deposit in cash. If you did not submit a SEPA direct debit mandate and transferred the rent, please send us your account details by email to mibu@studierendenwerk-mainz.de if you have not already done so.

 

 

Power of attorney for key collection or return

Download Power of attorney for key collection or return

Important: If a tenant returns the rented property before the contractual termination date or before the notice date, this does not result in a termination agreement with early termination of the contract.

Overview of topics

  • A. Moving out
    1. Before moving out: Checklists for cleanliness and repair of defects
    2. Key handover and room inspection: When, how, what, move-out report, handover in absence, authorized person
    B. Deposit transfer: Your data for us
    C. Rent: Due date until the end of the contract

1. Before moving out
Cleanliness when moving out
Apartments/rooms must be handed over to us in a clean and tidy condition in accordance with the contract: checklists can be found on the homepage. Only with your help can we ensure a smooth move-in for your successor.

Cleaning tips for shared apartments
Common areas (kitchen, entrance hall, hallways, bathroom/toilet) in shared apartments must be left in perfect condition. When you move out of your shared apartment in the dormitory, you and all other residents are responsible for ensuring that the apartment is left clean. If the shared apartment is not properly cleaned when it is handed over, you will all have to pay for the cleaning costs together – regardless of who caused the mess. We reserve the right to charge each individual shared apartment resident for their share of the costs of any cleaning or clearing out, or to deduct this from their deposit.

Rectification of defects
Rectify any defects in your room. Use the checklists (see above) for this purpose.

2. Moving out: Key handover and room inspection by the caretaker

The room handover takes place on the last day of your contract at the latest. Earlier is always possible, of course. If you return your rented room before the end of the contract, this does not lead to a termination agreement with early termination of the contract. Your contract therefore ends as stated in the contract or as confirmed by termination, regardless of when you move out.

On the last working day of the month, the caretaker will be available for you from 8 a.m.

When / Date
The procedure for this varies from residence hall to residence hall. Therefore, be sure to ask how you should plan your move-out day before you move out. It is best to visit the caretaker in person during  opening hours in your dormitory or call the caretaker's office during opening hours.

How / First the caretaker's office, then your room/apartment
Once you have cleaned your room/apartment and removed any defects, go to the caretaker's office (at the agreed time) on the day of your move-out. Inform the team that you are ready to move out. Now go back to your room/apartment and wait there for the caretaker.

The caretaker will enter your living space and check for damage and dirt. You will then receive information about any remaining defects.

Move-out inspection report
The caretaker will fill out a report during the move-out inspection. They will check the points that you have previously worked through using the checklists. After the inspection, you will sign the move-out report.

Room handover in your absence
If you do not want to or cannot be present in person for the room inspection, please note the following:

  • Put your key in the caretaker's mailbox in an envelope with your name and room number on it.

If you are absent, you will only find out the amount of any deposit deductions when the deposit is refunded.

Room handover with an authorized person
If the room inspection is to be carried out exclusively in the presence of a person authorized by you, give that person a correspondingly worded and signed original power of attorney on paper to take to the room handover appointment with the caretaker. The document must be handed over to the caretaker at the appointment. Please also send us a scan or photo of the power of attorney by E-Mail.

B. Deposit transfer
If there is no damage to the room, your deposit will usually be paid into the checking account you specified approximately 6 to 12 weeks after the end of your rental agreement. If we have any complaints when you move out, this process may take longer, as we will need to calculate the costs for the work. Depending on how complex the work is or how long it takes to obtain quotes, this process may take varying amounts of time.
It is not possible to pay your deposit in cash. 

  • With SEPA: We will transfer the deposit back to the account you use to pay your rent.
  • Without SEPA: Please send us your account details by email to mibu@studierendenwerk-mainz.de, if you have not already done so.

C. Rent
You can move out even if your lease is still valid. However, you will still be required to pay rent until the end of the lease. If you return your rental property before the end of the lease, this does not constitute a termination agreement with early termination of the lease. You will be required to pay rent until the end of your lease, regardless of when you move out.

Important: Inform the rental accounting department of any account changes, as otherwise additional fees may apply: mibu@studierendenwerk-mainz.de. Special arrangements are only possible with the rental accounting department.