Die richtige Hotline für Ihr Anliegen

Our hotline for your request

Under this number you will find the right contact person for your request.
The English-speaking hotline of Team Wohnen:

+49 6131 392 49 82

Für internationale Studierende

Tel.: +49 6131 392 49 82
(Hotline für internationale Bewerber*innen)


Request per Mail

Here you will find the right addressees for your request by e-mail:

Residence halls and contract For all info on residence halls, contracts and living arrangements.
Rent, Deposit and Payments For questions about rent, deposit, installments, reminders and SEPA changes
General questions For general questions about our services and offers
Students in Bingen For the concerns of all students in Bingen

Personal consultation

You can now find your personal contact person at the Customer Service Center

Studihaus, Catch F - at the Info-Point
Staudingerweg 21, 55128 Mainz

All residents can make use of this service without prior appointment during the opening hours of the Info-Point.
and discuss your concerns, which cannot be easily resolved by mail or telephone, directly with us.


Answers to common questions can be found on this page: FAQ .


Here you will find the contact details and service times of the caretakers in the residence halls.

Write a message quickly and directly:

Kontaktformular Wohnen / contact form housing

Allgemeine Informationen

Your direct contact partners, your Housing and International Affairs Team