To change the language of the app before logging in/registering, simply click on the three dots in the top right-hand corner, then on Sprache, and then select your preferred language from the list.

1. Click on Register.

2. Enter your university email address, e.g. JGU @students.uni-mainz.de; HS @hs-mainz.de, TH @th-bingen.de.

3. Validate your email address with your email (the email will come from Studierendenwerk Mainz).

4. If it worked, the message “Success! Great, you have successfully validated your email address” will appear at the top of the screen.

You will only pay the low student prices once your student status has been validated. Otherwise, you will pay the higher non-student (guests, staff) price.

1. Click on Renew status. A window will open showing the three universities.

2. Select your university.

3. Log in with your university email details.

4. Confirm your status.

1. Click on Load below to load credit into your app.

2. Then click on Continue to accept our terms and conditions.

3. Next, a window will open where you can

a) Payment method: register your bank account = SEPA direct debit mandate

b) Settings: adjust how much money per top-up should be transferred to your app as credit. You determine the amount at which you will be asked at the checkout if you would like to top up again. However, only one top-up per day is possible. So, choose a realistic amount for at least one day, e.g.: Top up 20 € when going below the limit of 5 €.

c) Top-up: once a payment method has been stored, top up the app with the specified top-up amount by clicking on Top up now. Wait a few minutes and restart the app if necessary so that the new credit is displayed in the app. You will see it immediately in the transactions, which tells you that it has worked.

1. Click below on the blue round QR code button in the middle of the bar.
2. To pay, scan the QR code at the checkout.

You can view the respective payment amount for your last purchases in the app at any time.

To change the language of the app before logging in/registering, simply click on the three dots in the top right-hand corner, then on Language, and then select your preferred language from the list.

Yes, it can still be used.
However, recharging the card might become more difficult in the future, since we want to phase out cash completely in the long term. But there is also the autoload option for the card as a cashless top-up method.

StudiwerkMainz app – pay & more: 

You can also use the app as a guest (non-students, conference participants, visitors). It only takes a few minutes to set up. You enter a payment method and specify the top-up amount. You can have the remaining amount paid out to you.

Advantage: You can install the app wherever you want to use it, regardless of your location.

Guest card:

You can purchase the guest card for a fee of 5 € from the guest card vending machine. To do this, you need a 5 € note and must go to a location where one of these machines is located. You can then top up the card with cash (5, 10 or 20 euro notes). To have the remaining balance paid out, you must send an email and have the remaining balance transferred to you.

Advantage: Cash 

Please be aware that recharging the card might become more difficult in the future, since we want to phase out cash completely in the long term. But there is also the autoload option for the card as a cashless top-up method.

That's your mistake. You are responsible for confirming your student status in the app. You have to do this every semester. Remember to do this at the start of each semester. You can find out how to do this under Student status validation | Pay student prices under I Am a New User - Setting Up Studiwerk Mainz App or I Used the Old App - Setting Up Studiwerk Mainz App.

When a new QR code is scanned with the old app, the error message “The code is invalid” appears in a red box at the bottom of the screen.